This Privacy Policy explains how Entros Tech LLC ("Entros Tech", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit entrostech.com (the "Site") or purchase our products. By using the Site, you agree to the practices described here.
1. Information we collect
We collect information that you provide directly and information collected automatically:
- Information you provide: your name, email address, and any message content when you contact us or place an order.
- Payment information: when you make a purchase, payment details are collected and processed directly by our payment processor, Stripe. We do not receive or store your full card number.
- Automatically collected data: standard technical data such as your IP address, browser type, device information, and pages visited, gathered through cookies and similar technologies.
2. How we use your information
We use the information we collect to:
- process your orders and deliver your digital products;
- send you order confirmations, receipts, and product access details;
- respond to your questions and provide customer support;
- maintain, secure, and improve the Site and our products;
- comply with legal and regulatory obligations; and
- send you service-related or, where you have consented, marketing communications.
3. Payment processing
All payments are processed securely by Stripe, Inc. Your payment card information is transmitted directly to Stripe and handled in accordance with Stripe's privacy policy. We recommend reviewing Stripe's privacy practices at stripe.com/privacy.
4. Sharing your information
We do not sell your personal information. We share information only with trusted third parties who help us operate our business, such as our payment processor (Stripe), email and hosting providers, and analytics services — and only to the extent necessary to provide our Services. We may also disclose information when required by law or to protect our legal rights.
5. Cookies
We use cookies and similar technologies to keep the Site functioning, remember your preferences, and understand how the Site is used. You can control or disable cookies through your browser settings, though some features may not work properly without them.
6. Data retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, including to provide products, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your rights
Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise these rights, contact us at info@entrostech.com.
8. Data security
We implement reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
10. International users
Entros Tech operates from the United States. If you access the Site from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States or other countries.
11. Changes to this Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date.
12. Contact us
If you have questions about this Privacy Policy or how we handle your data, email us at info@entrostech.com.